Return And Refund Policy

At Mandeville Classic Menswear, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, we are happy to offer a return or exchange in accordance with the policy outlined below.

Please read this Return & Refund Policy carefully before initiating a return or exchange.

Return Eligibility

We accept returns under the following conditions:

  • Items must be returned within 7 days of the delivery date

  • Items must be unused, unworn, unwashed, and in original condition

  • Items must include all original tags, labels, and packaging

  • Proof of purchase (order number or receipt) is required

Any returns that do not meet these conditions may be rejected.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Items marked as Final Sale

  • Gift cards

  • Items damaged due to misuse, improper care, or normal wear and tear

  • Items returned outside the allowed return window

Exchange Policy

We offer exchanges under the following terms:

  • Exchange requests must be submitted within 10 days of receiving your order

  • Exchanges are subject to product availability

  • Items must meet the same condition requirements as returns

If the requested replacement item is unavailable, we will issue a refund instead.

How to Initiate a Return or Exchange

To start a return or exchange, please follow these steps:

  1. Contact our customer support team at contact@Belviora.store

  2. Provide your order number and reason for return or exchange

  3. Our team will review your request and provide return instructions

  4. Securely package the item and ship it according to the provided instructions

Please do not send items back without contacting us first.

Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • Original shipping fees (if any) are non-refundable

  • We recommend using a trackable shipping service to ensure your return is received

Refund Processing Time

Once we receive and inspect your returned item:

  • Refunds will be processed within 5–10 business days

  • Refunds will be issued to the original payment method

  • Depending on your bank or payment provider, additional processing time may apply

You will receive a confirmation email once your refund has been completed.

Refund Amount

Refunds will cover:

  • The purchase price of the returned item(s)

Refunds will not include:

  • Shipping costs (unless the return is due to our error)

  • Handling fees (if applicable)

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect:

  • Contact us within 48 hours of delivery

  • Provide clear photos of the item and packaging

  • Do not discard the item until we advise you

We will arrange a replacement or refund at no additional cost.

Late or Missing Refunds

If you have not received your refund after 10 business days:

  1. Check your bank account again

  2. Contact your credit card company or payment provider

  3. Contact us at contact@Belviora.store for further assistance

Order Cancellations

Orders may only be canceled before they are processed or shipped.
Once an order has been shipped, it cannot be canceled and must follow the return process instead.

Contact Information

For any questions regarding returns, refunds, or exchanges, please contact us:

Mandeville Classic Menswear
📞 Phone: 330-201-3933
📧 Email: contact@Belviora.store
🏠 Address:
803 Napoli Ln
Punta Gorda, FL 33950
United States

Customer support response time: 24–48 business hours

Policy Updates

Mandeville Classic Menswear reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.